Uninstalling Sage Construct

If you run into problems trying to Re-Install or Upgrade Sage Contruct, it is often neccesary to completely remove the existing Installation. The following text describes how to completely remove Sage Construct from a Workstation:

[1] Uninstall all “R5” Programs using Control Panel
[2] Uninstall the “Construct” Program Using Control Panel
[3] Use the “Windows Installer Cleanup” Utility to remove any remaining “R5”; “Dynamic Catalog Editor” and “Construct” installations: http://support.microsoft.com/kb/290301 
[4] Remove the “C:\Program Files\Sage\Construct” Folder (if it is still present)
[5] Remove any remaining “R5” Folders from within “C:\Program Files\Sage\”
[6] Remove the “C:\Program Files\Sage\DMO” Folder (if it is still present)
[7] Using the Registry Editor, (search for and) remove any Registry Keys that SPECIFICALLY refer to “R5 Share” #
[8] Using the Registry Editor, (search for and) remove and Registry Keys that SPECIFICALLY refer to “R5 System Manager” # 
[9] Using the Registry Editor, (search for and) remove and Registry Keys that SPECIFICALLY refer to “ATW” # 
[10] Cleardown the “C:\Windows\Temp” Folder
[11] Cleardown “C:\Documents and Settings\*CurrentUser*\Local Settings\Temp” for the Current User

# When searching the registry, pay particular attention to any keys within:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Current Version\Uninstaller
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Current Version\Installer
HKEY_CURRENT_USER\Software\Microsoft\Windows\Current Version\Uninstaller
HKEY_CURRENT_USER\Software\Microsoft\Windows\Current Version\Installer

Running the Sage Construct Installation routine:
Do not use an Account with a Roaming User Profile when installing Sage Construct. More often than not, the installation routine will fail because it believes the package has already been installed.

Key Words:
“Unable to find the upgrade information for R5 System Manager”
“R5 System Manager Upgrade Required”

Disclaimer:
These instructions involve editing the Computer Registry and are provided without Warranty or Liability. E&OE.

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