iTunes and Roaming User Profiles

If your organisation has made the move towards issuing staff with iPhones and iPads, you may well be railroaded into installing iTunes on their respective workstations. This is all well and good, but if you are also using “Folder Redirection” and “Roaming User Profiles”, you may find the hard disk space on your network file server depleting at an alarming rate.

Several of my users installed iOS 7 yesterday and their profiles swelled from a few hundred MB to 5 GB each!

If we discount any music / video they store on the devices for a moment, the large files that caused the majority of the damage are held within “C:\Users\UserName\AppData\Roaming\Apple Computer”. Specifically:

  • C:\Users\UserName\AppData\Roaming\Apple Computer\MobileSync
  • C:\Users\UserName\AppData\Roaming\Apple Computer\Logs
  • C:\Users\UserName\AppData\Roaming\Apple Computer\iTunes\iPhone

So, as a damage limitation exercise (and to claim back some of my server storage), I decided to exclude the above folders from the roaming process by making use of group policy.

In a previous article, I implemented a similar policy to prevent the user “Download” folder from roaming: here. I have subsequently done the same for “SkyDrive” (which can be up to 7GB with a free account) and Java (Windows XP Only). So, if you follow those notes, simply add the two iTunes folders to the exclusion list (separated by a semi-colon).

The screen shot below shows how the policy setting now looks, with the Downloads; SkyDrive; and iTunes exceptions in place.

Exclude Directories in Roaming Profile 004


2 thoughts on “iTunes and Roaming User Profiles

  1. Thanks for this, it was very helpful. The director of the company I work for was having this exact issue taking around 10 min to log in!
    May I also suggest excluding the Dropbox folder for users that have this installed.

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