Sage Payroll “No Updates Were Installed” Error

Occasionally, you may find that the Sage Payroll “Software Update” routine continue prompt for an update that has been installed previously.

After hitting “Install Now”, you get a further notification that “No Updates Were Installed”.

160309 Payroll Update Error 002.jpg

This is infuriating, but simple enough to resolve. Delete the “softwareupdates.dat” file from within the “C:\ProgramData\Sage\SBD Software Updates” folder on the affected workstation.

160309 Payroll Update Error 003.jpg

Re-run the update installer, and this time, you should receive the correct notification that your software is up to date.

160309 Payroll Update Error 004.jpg

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